Digital government strategy 2012

For Government

Digital Government Strategy

• First action plan2006 - 2010
• Second action plan2012 - 2016
• Third action plan2020 - 2024

2012

The e-Government Second Action Plan

Enabling everyone to use effective government services via secure, integrated and easy-to-use multiple e-channels.

As the First Action Plan unfolds its success, Yesser introduced the Second Action Plan 1433 – 1437 AH (2012 – 2016) in collaboration with government agencies, universities, private sector, and representatives of the general public, in addition to consulting firms and international consultants in e-government.

Strategic Themes:

• Building sustainable e-government workforce.
• Improving the citizens’ experience with the government agencies.
• Developing a culture of collaboration and innovation.
• Raising the efficiency of services provided by the government agencies.

Work streams of the e-Government Second Action Plan:

• E-Participation
• E-services
• Human Resources, Communication and Change Management
• Shared National Applications
• Infrastructure
• Institutional Framework

e-Government Values

• Demonstrating leadership in everything we do
• Do not wait, deliver on expectations
• Take pride in making a progess every day
• Support and effective participation
• Creative thinking - how can we do better

For further information about the e-Government Second Action Plan:

Executive Summary Handbook for The Second Action Plan