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Digital Complaint
A service that allows the beneficiary to open a ticket in order to escalate the complaint submitted to the government entity providing the service, in case the time period for handling the complaint exceeds or if the beneficiary is not satisfied. or requesting any announcement or automate for government service
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Digital Statistics
3554
Digital reports received
17%
Percentage of technical fault reports
5 days
Average time to resolve report
89%
Percentage of completed reports
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