Improve Service
Digital Government Authority
A service that allows the beneficiary to file a complaint for enhancing a digital service provided by a government agency.
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- Visit National Portal for Government Services by using IAM (Nafath)
- Insert personal information, i.e., phone Number and e-mail.
- Select the portal that you are reporting about.
- Select the related service that you are reporting about.
- Add a description and title for your complaint, then submit it.
- You will receive an SMS that includes the report number.
- Receiving a notification from the Beneficiaries Engagement Center (Amer) that indicates your complaint has been escalated to the portal’s which is the government agency.
- Receiving a notification upon addressing the complaint.
Individuals , visitor , Gulf citizen , Investor , resident , Student , citizen , Excellent stay
Target Audience
5 workdays
Service Duration
Website Portal , Android App , IOS App
Service Delivery Channels
English , Arabic
Service Offered In Language
Free
Service Cost
FAQ's
Phone
199099
[email protected]
Geographical Location
View Location
Download User Manual
Related Applications
Comments & Suggestions
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