National Portal
The national reference for all digital government information and services in the Kingdom of Saudi Arabia and the source specialized in making it easier for citizens, residents, businessmen, and visitors to search and access with ease.
Personalized
The services are created according to your needs and life stages to provide you with seamless, convenient and connected experience.
Reliable
A single source for all the government information and services to ensure that you have an efficient and effective experience with accuracy and clarity.
Centralized
A single point with unified digital identity that provides you with an access to all the government services quickly and easily from anywhere at any time.
Integrated Services
A Digital Mark in Every Service
A unified system that allows you to access all government services flexibly and easily.
Saudi Arabia
Saudi Arabia
The Arab and Islamic Depth
A Leading Investment Power and a Hub Connecting the Three Continents
Government Innovation
Government Innovation
Arab and Islamic Depth
Enhancing Integration Among Government Entities to Achieve the Kingdom’s Vision
Digital complaint
A service that allows the beneficiary to open a ticket in order to escalate the complaint submitted to the government entity providing the service
3554
Digital reports received
17%
Percentage of technical fault reports
5 days
Average time to resolve report
89%
Percentage of completed reports
3554
Digital reports received
17%
Percentage of technical fault reports
5 days
Average time to resolve report
89%
Percentage of completed reports
File Complaint - Digital Complaint
A service that allows the beneficiary to escalate a complaint submitted to the government agency, in case the time period for handling the complaint is exceeded or if the beneficiary is not satisfied.
File Complaint - Digital Complaint
A service that allows the beneficiary to escalate a complaint submitted to the government agency, in case the time period for handling the complaint is exceeded or if the beneficiary is not satisfied.
Improve Service
A service that allows the beneficiary to file a complaint for enhancing a digital service provided by a government agency.
Improve Service
A service that allows the beneficiary to file a complaint for enhancing a digital service provided by a government agency.
Digitize Service - Digital Complaint
A service that allows the beneficiary to file a complaint for transforming traditional service provided by a government agency into a digital service.
Digitize Service - Digital Complaint
A service that allows the beneficiary to file a complaint for transforming traditional service provided by a government agency into a digital service.
Latest Events
All events
Latest Authority News
News Archive
Our Achievements in Numbers
29
The Kingdom’s ranking among the entities that have obtained the Enterprise Architecture Accreditation Certificate
8
The Kingdom’s ranking the 2024 Digital Government Index (DGI) issued by Waseda University, Japan
1
The Kingdom of Saudi Arabia maintained its first place ranking in the Government Electronic and Mobile Services (GEMS) Maturity Index for the second consecutive year (2022–2023), according to the ESCWA report
6
Ranking of the Kingdom in the United Nations E-Government Development Index (UN EGDI) for 2024
4
Ranking of the Kingdom in the United Nations Online Services Index (OSI) for 2024
7
Ranking of the Kingdom in the United Nations E-Participation Index (EPI) for 2024
2
The Kingdom’s ranking in the Digital Competitiveness Report for 2021 issued by the European Center.
1
Ranking of the Kingdom in the United Nations Open Government Data Index (OGDI) for 2024
32
Ranking of the Kingdom in the Among entities that have obtained the Enterprise Architecture Accreditation Certificate
3
The ranking of Riyadh city in the Local Online Services Index (LOSI) for the year 2024 issued by the United Nations
From Life Experiences
Discover the Best Experiences Tailored to Your Needs
Enjoy an exceptional experience that meets your daily needs through innovative solutions and integrated services. We are committed to providing the best personalized experiences to ensure comfort and efficiency. Explore how we strive to meet your needs in a renewed and flexible way.
Most visited pages
Here is a list of the most visited pages on the platform, where you can explore the most prominent topics and services that have captured the interest of our visitors
Comments & Suggestions
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Last updated on : 11/05/2025 at 12:34 PM Saudi Arabia time