Issue Letter of Guarantee

National Center for Government Resources Sys.

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The electronic service allows the Private Sector (Vendors) to create a new Letter of Guarantee request.

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Request issuing a new Letter of Guarantee (for Vendors):
Login into Etimad Portal
Enter Letter of Guarantee Service
Choose the Type of Guarantee (Initial Guarantee or Final Guarantee)
Click [New Letter of Guarantee Request)
Fill in the required information and select the Bank name
Moving to payment page and select the type of payment
The request shall be sent to the selected bank for review and approval.
After the bank approval and issuance of the Letter, you can view the portal
System will automatically send a copy of the Letter to Monafasat System, and attach it within financial attachements on behalf of the vendor
Request issuing a new Letter of Guarantee (for Banks):
Login into Etimad Portal
Enter Letter of Guarantee Service
View all requests made by vendors and select the request
View the request details and take the desired action:
Approve the request
Reject the request
Request additional information
In case of approving the request, the user shall be shift to Letter of Guarantee information and attaching a copy of a letter.
System will automatically send a copy of the Letter to Monafasat System, and attach it within financial attachements on behalf of the vendor.
Request issuing a new Letter of Guarantee (for Government sector):
- Government sector user can view initial guarantee in case of certain bidding status (when the user is allowed to)
- Government sector user can view initial guarantee via either (Monafasat system, or Letter of Guarantee system)
- Government sector user can view final guarantee via (Letter of Guarantee system) Steps to view Letter of Guarantee via Letter of Guarantee system:
Login into Etimad Portal
Enter Letter of Guarantee Service
View all Letter of Guarantee requests (initial and final)
Select the required Letter of Guarantee to manage/take an action (i.e. Release, Amend)

Private Sector (Vendors) and Banking Sector should obtain a valid Etimad annual subscription.
User must have the required permission to access the service (permission name: إدارة الضمانات البنكية)