My Requests City Service Providers Classification

Ministry of Municipalities and Housing

An electronic service available on the Balady platform that allows beneficiaries to view their requests, complete pending actions, update information, or submit an appeal without the need to visit the authority.

Service Level Agreement

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The user selects City Service Providers Classification from the list of services on the Balady platform.
The user logs into the system.
The beneficiary selects the classification type and applicant status and enters the required information.
The system displays all requests submitted by the beneficiary, allowing them to view request statuses. Beneficiaries can also replace the applicant by clicking (Replace Applicant).
If the beneficiary clicks (Replace Applicant), they must enter the required details and click (Submit).
The system displays (Project Evaluation Requests), allowing beneficiaries to check the status of evaluations.
All submitted requests appear in a table format, with action buttons next to each request, including: (Submit a Grievance Request)

No requirements or fines

The beneficiary must have previously submitted requests.

Business , citizen , Enterprise management , Occupational hazards , Foster families , Sponsoring families , Orphans , Diplomatic missions , Merchants , Charitable associations and institutions , Companies , Logistics companies , Students , General public , Institutions , Trainees , Volunteers , Lawyers , Laboratories , Customs brokers , Patients , Travelers , Importers , Subscribers , Those planning to establish a business activity , Those assigned , Health practitioners , Small and medium enterprises , Enterprises operating business incubators and accelerators , Micro and small and medium enterprises , International organizations , Entrepreneurship enthusiasts , Bodies and organizations , Agents , Entrepreneurs , Courier companies , Worker , Retired , Support beneficiaries