Inter-facility Patient Transfers

Ministry of National Guard Health Affairs (MNGHA)

An electronic service that allows the transfer of requests for hospitalized patients or the hospital to the Bed Management Department, and then to the Medical Coordination Department, ensuring that the request is sent to the correct department according to the workflow. It also provides effective tracking of new requests, organizes them, enables document sharing, and allows searching based on the requests metadata. Additionally, it generates reports and provides updates on the request via SMS or email, without the need to visit MNGHA premises.

Service Level Agreement

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Visit MNGHA Website
From main menu, select E-Services then click on "Patients Services"
Choose "Inter-facility Patient Transfers"
you will find the following options: (On the Patient behalf / The Applicant himself / Staff Access to requests list)
When you click on " On the Patient behalf", enter the Verification Code and fill out the Form.
When you click on "The Applicant himself", you will be transferred to Nafath
Log in
After completing filling out the required data, Click Log in
You will be transferred to MNGHA Services, click on "Patient Services", and choose "Inter-facility Patient Transfers"
Fill out the required data
Upload the required files
Click on "Submit"
When you click on "Staff Access to requests list"
Fill out the Form.
Enter the Verification Code
click on "Sign in"

Applicant must have Saudi nationality.
Seasonal Infection Diseases lab results must be requested for Prevention (MERS CoV and H1N1) If the patient is admitted in ICU

Fill out the Patient Transfer Request Form
Detailed and Recent Medical Report
Saudi National Identification Copy
Applicant Mobile Number
Applicant's Relative Mobile Number
Patient's Medical Record Number if available
Fill out the Patient Transfer Screening Form
Phone and fax number of the referring hospital's medical coordination and admission department
Fill out "Referring Back To Previous Hospital After Treatment" form for NON-SANG patients only
If the patient does not have a Medical Record Number, please attach one of the Following: Military Badge ID /Retirement Document or Employment certificate
Provide the phone number of the responsible physician in the comment field