Taqdeer

Ministerial Agency of Civil Affairs

This Eelectronic service enable the elderly and citizens with special needs to request Civil Affairs Service at home without the need to visit the civil status offices Civilian

Service Level Agreement

Start the service

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Enter the Tawkkalna application and choose My Services > Taqdeer.
The system displays the welcome page for the service and its terms
Select “Next”.
Enter the required data (beneficiary ID number, date of birth)
The system verifies the business rules and then requests the following from the beneficiary: (address information, mobile number, specifying services)
Complete the required data and select “Next”.
Attach proof of the beneficiary’s need for the service.
Attach the required and acknowledgment thereof and choose “Next.”
A reference number is generated and the request is saved.

The beneficiary cannot apply for an estimation service if he has a new or pending request.
If the beneficiary is 85 years or older, the application is submitted directly without attaching a medical report on the health condition.
If the beneficiary is 84 years old or younger, he is required to submit documents that explain his need for the service.
The maximum size of each attachment is 1 MB
Acknowledging the validity of the data entered.

If the beneficiary is 84 years old or younger, he is required to submit documents that explain his need for the service.
The maximum size of each attachment is 1 MB
Acknowledging the validity of the data entered.