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Minister of Transport Launches First Digital Employee at Saudi Ground Services Company
2025-03-16
Madinah, SPA: Minister of Transport and Logistic Services Saleh Al-Jasser yesterday inaugurated the first digital employee at the Saudi Ground Services (SGS) Company, designed to enhance the company’s operational efficiency.The launch was attended by General Authority of Civil Aviation (GACA) President Abdulaziz Al-Duailej and SGS Chief Executive Mohammed Mazi.This initiative aligns with SGS’s digital transformation strategy, focusing on automation and artificial intelligence (AI) to streamline operations and enhance service quality. The digital employee received the first-ever professional ID issued by the company.The digital employee is programmed to automate routine tasks, saving over 10,000 work hours annually. Its responsibilities include attendance management, instant report generation, and data analysis, ensuring real-time operational readiness and improved efficiency. Such automation optimizes productivity, enhances services for airlines and passengers, and allows employees to focus on strategic initiatives rather than repetitive manual tasks.
