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Official government website of the Government of the Kingdom of Saudi Arabia

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Friday, February 28, 2025

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Links to official Saudi websites end with .gov.sa

All links to official websites of government agencies in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the HTTPS protocol for encryption and security.

Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Registered with the Digital Government Authority under number :

عربي

عربي

Know About Kingdom

Rules, Regulations and Policies

Government Action Mechanism

Digital Transformation

Digital Government Strategy 2023-2030

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Reports and Statistics

Government Budget

Tenders and Procurement

Payment Channels

Education and Training

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Ministry Of Education

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Ministry of Environment, Water and Agriculture

Ministry of Finance

Ministry of Economy and Planning

Ministry of Health

Ministry Of Justice

Ministry of Commerce

Ministry of Communications and Information Technology

Ministry of Human Resource and Social Development

Ministry of Interior

E-Participation Platform (Tafaul)

E-Participation

Elections in Saudi Arabia

Open Government Data

Freedom of Information

Private Sector Partnership

Civil Society Partnership

Rights of People with Disabilities

Women Empowerment

Youth Empowerment

Kingdom of Humanity

Digital Inclusion

Report Fake News

Life experiences

Portal Performance Statistics

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Overview

National Profile

Government Mobile Applications

E Participation

Service Level Agreement

Update the Content of GOV.SA

Overview

National Profile

Government Mobile Applications

E Participation

Service Level Agreement

Update the Content of GOV.SA

Important Links

Data and Reports

Portal Performance Statistics

Open Government Data

Sustainable Development

GCC eGovernment Portals

Privacy and Data Protection

National strategy for Data and AI

Freedom of Information

Government Budget

Participation event survey of government agencies

Important Links

Data and Reports

Portal Performance Statistics

Open Government Data

Sustainable Development

GCC eGovernment Portals

Privacy and Data Protection

National strategy for Data and AI

Freedom of Information

Government Budget

Participation event survey of government agencies

Help and support

Help and support

Beneficiaries Engagement Center (Amer)

Digital Complaint

Service Channels

Report Corruption

Report Fake News

Frequently Asked Questions

Help and support

Help and support

Beneficiaries Engagement Center (Amer)

Digital Complaint

Service Channels

Report Corruption

Report Fake News

Frequently Asked Questions

Contact us

Accessibility and Availability Tools

Live sign language support

Our Applications

Contact us

Accessibility and Availability Tools

Live sign language support

Our Applications

Data Protection Terms of use Sitemap

ⓒ 2025 All Rights Reserved to GOV.SA PlatformDeveloped and operated by the Digital Government Authority

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Suggestions & Complaints Review

Ministry of National Guard Health Affairs (MNGHA)

An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to submit suggestions and complaints to the Patient Services Department to ensure the quality of cares, without the need to visit MNGHA premises.

Service Level Agreement

Start the service

Share The Page

Log-in to the Patient Services portal using your Nafath, biometric, or credentials.
Go to the Main Page in the Patient Services Portal.
Click on the messages icon.
Select suggestions and complaints from the messages screen.
Select the required service.
Write the content of the message.
Add email.
Add attachments if any.
Click send.

An active medical file that is eligible to get the service in one of the Ministry of National Guard Health Affairs facilities or National Guard health centers.

National ID or Iqama number
Mobile Number
Military or employment enrollment confirmation

Individuals , resident , citizen

Target Audience

Fawry

Service Duration

IOS App , Android App

Service Delivery Channels

Arabic , English

Service Offered In Language

Free

Service Cost

Phone

00966118011111

Email

[email protected]

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